“I will start with a high level intro to the various technologies that form the wider category of artificial intelligence. I’ll continue into describing some current use-cases in the travel and hospitality industry to demonstrate how companies are deploying these technologies to solve some of their most pressing problems. This will include topics surrounding enhancing the customer experience through the entire customer journey. Starting with data aggregation, search results and personalization, as well as customer service automation. Lastly, I’ll discuss simple ways that the audience can begin to use these technologies.”
